lovelyhaitian

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Words of Wisdom from Brendon Burchard

on December 8, 2014
Brendon Burchard is on point with his words of wisdom:

Before the week begins, ready yourself for dealing with difficult people. Here’s how:

1. Keep perspective… People are struggling just like you. Don’t lose your connection with humanity’s struggles. We make all these assumptions about people – “well, they’re just so stupid or there’s something wrong with them” – and we never know their real story. The person frustrating you might be dealing with difficulties and chaos you are unaware of.

2. Ask, “Have I been truly clear with people about what I think, want, and need?” Most folks who you’re frustrated with…they often don’t know you. And whose fault is that? Is their fault? Are they just supposed to know everything going on in your life? We have to be accountable and ask ourselves, “Have I been truly and consistently clear about what I want and need from this person?”

3. Consider people’s confidence and competence before you judge. Too often we get frustrated with people, thinking they are stupid or lazy, when the reality is they simply do not have the competence or confidence needed to do what we ask of them. They don’t have the training or information or experience, so we have to provide that. We can wear humanity’s hat again and say, “This person may not know how to do this. I might need to coach them through this and help them.”

4. Make dealing with others well and with patience part of your character development. Part of one of the supreme virtues of having character is having patience with people. As soon as you start desiring to want to help people, to help them through their pains and struggles, to help them understand something and to inspire them to do better things… once that becomes the lens you’re looking through in the world, now you’re not frustrated with everyone. You’ve become more conscious.

5. Release control. It’s not your job to control every situation. This idea that we can control everything – that’s where we get frustrated. We’re frustrated because we’re lacking control. A new level of consciousness says, “this is a pretty big universe, there’s probably a lot of random stuff that’s going to happen that’s crazy that we cannot anticipate, so our job is to be as present and patient and loving as we can into every situation we enter, even when the stuff hits the fan, even when the kids are running around breaking up the house, even when the teenager comes in and mouths off, even when the employee’s a jerk, even when chaos strikes us.” The only thing you need to control is yourself. Your frustration and impatience is of your own creation. You have to own your reactions and choices in life.

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